4-Week Program
Cancellation Policy
Full Refund
Cancellation on or before June 12th — Full refund, no questions asked.
No Refund
Cancellation after June 12th — No refund will be issued. The program begins June 15th and spots cannot be filled at that stage.
Sessions
Individual session cancellations — Please notify us at least 24 hours in advance if you need to miss a session. We will do our best to accommodate rescheduling with advance notice. No-shows with no notice are forfeited.
Weather
Weather cancellations — If a session is cancelled by Bullpen Athletics due to weather or unforeseen circumstances, a makeup session will be scheduled at no additional cost.
Simple and straightforward: Full refund up to June 12th. No refund after. We appreciate your commitment and understanding.
1 on 1 & Partner Sessions
Session Policy
Cancellation
Please cancel at least 24 hours in advance. Life happens — we get it. Just give us a heads up so we can adjust our schedule. Repeated last-minute cancellations may affect future booking availability.
No-Shows
No-shows without notice are charged the full session rate. Your coach's time was reserved and travel was made for your session.
Payment
Payment is due at time of booking or session. We accept payment via Square, Venmo, or cash. Sessions are not confirmed until payment is arranged.
Required for All Athletes
Waiver Requirements
A liability waiver is required before participating in any Bullpen Athletics session or program. For athletes under 18, a parent or legal guardian must sign. Waivers are sent digitally via HelloSign after booking is confirmed — sign from your phone in under 2 minutes.
What the Waiver Covers
- ✦Assumption of physical activity risk
- ✦Liability release for injury during training
- ✦Photo & video release for social media use
- ✦Acknowledgment of cancellation policy
- ✦Parent/guardian signature for minors
How It Works
- ✦Book your session or program
- ✦Receive waiver link via text or email
- ✦Sign digitally from any device
- ✦Timestamped copy emailed to you instantly
- ✦Sign once — valid for all BA sessions
No waiver = no session. This protects both the athlete and Bullpen Athletics. We take athlete safety seriously and this is a non-negotiable requirement for participation.
Questions About Our Policies?
We're always happy to clarify anything before you book. Reach out directly and we'll get back to you fast.